FAQ
Frequently Asked Questions (FAQ)
Welcome to our FAQ section! Below you'll find answers to common questions about our print-on-demand store
How does order processing work?
Once you place an order, it is automatically sent to our partners for fulfillment. They print, pack, and ship the product directly to you.
How long does shipping take?
Shipping times vary depending on your location and the product. Typically, fulfillment takes 2–7 business days, and shipping takes an additional 3–7 business days.
Can I return or exchange items?
Since products are made to order, we only accept returns for defective or damaged items. Please contact us within 7 days of receiving your order.
What if my product arrives damaged?
If your product arrives damaged, please email us with photos of the item and packaging. We’ll work with our partners to resolve the issue and send a replacement if necessary.
Can I customize my apparel?
Yes! We offer a variety of designs and customization options. If you have a specific request, feel free to contact us.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options available at checkout.
How can I contact customer support?
You can reach us via email at support@example.com or through our contact form on the website. We aim to respond within 24 hours.
Sizing Questions
Q: How does sizing work for your apparel?
A: Our apparel sizing is based on standard US sizes. Each product page includes a sizing chart to help you choose the best fit.
Q: Are sizing charts available?
A: Yes, every product includes a detailed sizing chart. You can find it on the product page under the 'Size Guide' section.
Q: What should I do if an item doesn't fit?
A: If your item doesn't fit, please refer to our return policy. We accept returns for size-related issues within 30 days of delivery, provided the item is unworn and in original condition.
Q: Are sizes consistent across all products?
A: While we strive for consistency, sizing may vary slightly between different brands and styles. Always refer to the sizing chart specific to each product.